Q: Do I need any special equipment to use ISDN To-Go's bridging service?
A: No! There is no special equipment required to bridge with ISDN To-go.
Q: What if I don't have Source-Connect Now, can I still bridge?
A: Yes! No Problem! You will receive session links inside your booking confirmation email. These emails are automatically sent when you book. You'll have your session link within minutes!
Q: Will ISDN To-Go dial out for me, or initiate the bridge?
A: No. We do not dial out or initiate the bridge. Your client must dial in.
Q: Can I upgrade my ISDN bridging membership?
A: Absolutely! You may upgrade your membership at any time by calling us at (720) 328-2055.
Q: What if I need to cancel my ISDN bridging membership?
A: We're sad to see you go, but are happy to help you with cancellation. Simply call us at (720) 328-2055, or email us, to request cancillation. Your membership will be cancelled at the end of the current billing cycle.
Q: Can I use Wifi or 4G to bridge to ISDN?
A: While we have successfully bridged to ISDN using both Wifi and 4G many times before, we always recommend a hardwire ethernet connection with at least 12mbps upload speed for best results. Please call us if you have questions about connectivity.
Q: Do I get my own ISDN numbers(SPID's)?
A: No. You must use the SPID's provided in your confirmation email.
Q: Does ISDN To-Go offer agency or group bridging membership rates?
Q: Can I bridge multiple sessions on different ISDN lines simultaneously, if I only have one account?
A: Each ISDN To-Go account may use one system at a time. If you are a studio or agency that will require 2+ systems simultaneously, please inquire about our agency packages by calling (720) 328-2055.